Frederique Constant appreciates your interest in our products and your visit to our Website. At Frederique Constant we intend to give you as much control as possible over your personal information and to us it is important that you feel comfortable in visiting our web site. There are times however when we may need information from you. Any personal information that you may give us including your e-mail address are used in the following ways:

If you give us personal information − such as first and last name, e-mail address, postal address (street, city, country), position within your company, phone number, gender and age range − in order to receive information in return from us or our authorized dealers – for instance catalogues or general information regarding Frederique Constant – we collect and store that information in a database for marketing purposes. This information enables us to fulfill your information request. If you review or download information, we track the visit. That information is helpful, amongst other things, to provide you with tailored information and to give us information about which part of the site is frequented. The stored information will be used to improve the utility of the site, e.g. to help with quick logins on the user’s favorite sites and to differentiate between users and their individual data sets. We do not sell or provide the information collected or stored about you, to third parties who are not our contractors, acting on our behalf (as necessary to carry out their mission). These third parties are bound by strict contractual obligations that have been designed to protect and maintain the confidentiality of your personal information that they are not authorized to use for any purpose other that the ones specified by this Privacy Policy. We may share your personal information collected on the Website with our subsidiaries to use your personal information as part of marketing operations in relation to Frederique Constant activities to offer you information about our products, points of sales or boutiques openings and events.


You have the right to request at any time corrections or deletions of any information about you stored in our data base. In all cases and on request, Frederique Constant will remove your Personal Information from its database thereby cancelling your registration to any of the Frederique Constant services. All requests relating to your Personal Information as well as any request to cancel your registration for services offered by Frederique Constant should be e-mailed to privacy[at]frederique-constant[dot]com or sent to Frederique Constant SA, 32 Chemin du Champs des Filles, CH1228 Plan-les-Ouates, Geneve, Switzerland.


What are cookies?
Cookies are small text files placed on your computer or device you use to access our websites or mobile applications. Cookies store information about your visit on our website and allow us to provide you with a tailored experience on each visit.

We use cookies to improve the use of our services and to enhance your browsing experience. Yet, you may decide to configure your web browser to refuse our cookies. We do not use cookies to collect personal information such as your name.

What type of cookies do we use?
The following types of cookies may be stored on your device when you access our website.

Internal cookies
Internal cookies are created directly and can only be read by us. They can last the time of your visit (session cookies) or be retained across visits (persistent cookies). For example, we use first party cookies to save your language or country preference for subsequent visits to our sites.

External cookies
Third-party cookies are cookies generated by third-parties we use for services embedded on our sites. They may be used for example to measure audience and improve the relevance of our content.

Your rights
On your first visit on our websites, we inform you that we store cookies on your browser.

If you refuse permission for cookies to be stored or if you delete those that are already stored, you will no longer be able to use certain features of our websites. Also we and our service providers will be unable to identify your browser for technical compatibility purposes, to set your language and display. We cannot be held liable for the consequences of our online services functioning less efficiently because we are unable to store or read cookies required for it to operate where you have rejected or deleted them.

Managing cookies
There are a number of ways to manage cookies. Most internet browsers are initially set up to automatically accept cookies. You can change the settings of your browser to block cookies systematically or based on their origin or to alert you when cookies are being saved. The procedure for managing cookies is slightly different for each web browser. You can check the steps for managing cookies in your browser’s help menu. List of cookies we use on our services The following tables describes the cookies used on our websites. The list may not be exhaustive.

Internal cookies

Cookie nameDescription
aelia_customer_countryStore visitor country preference.
aelia_cs_selected_currencyStore visitor currency preference.

External cookies

CompanyCookie nameDescription
MicrosoftMUIDTargeting / Advertising across Microsoft sites
Doubleclick Adtest_cookieTracking cookie to serve adverts on websites
FacebookfrFacebook tracking cookie
GooglenidUsed by Google to save user preferences
Google_ga, _gid_gaexp,_gat_UA,
Used by Google Analytics to monitor site usage.
Photoslurp,Cloudflare_cfduidUsed to apply security settings on per-client basis
YoutubeSID, SSID,APISID, SAPISIDUsed by Google when Youtube video is present on website
Hotjar_hjDonePorrsTracking cookie when voting poll is done.

Legal Notice

We reserve the right to make any changes and updates to this policy. Please refer to this page from time to time to review this and new additional information.


Pages of the Website may contain electronic images known as web beacons (also referred to as single-pixel gifs) that permit Frederique Constant to count users who have visited those pages and for other related Website statistics (for example, recording the popularity of certain Website content and verifying system and server integrity). Web beacons are not used to access your personal information and data on the Website and are only used to compile aggregated statistics concerning use of the Website.


The Website may contain links to non-Frederique Constant web sites. Frederique Constant is not responsible for the privacy practices of such web sites.


By using the Website, you agree that whenever you submit personal information via the Website, Frederique Constant can collect, use, and disclose that information in accordance with this Policy.


Children under the age of 18 should not send any information about themselves or their friends and should not register for any of the Frederique Constant on-line services nor should they make requests to receive further information from Frederique Constant by clicking consent or request buttons on the Web Site. Should We discover or be informed that a child has registered his/her or another child’s personal details, We will delete such information from our records. Frederique Constant will not intentionally collect personally identifiable information from children under the age of 18. If you, as a parent or legal guardian are concerned that your child has registered for one of our services, wish to cancel your child’s registration and have all details deleted, please contact us by e-mail: contact[at]frederique-constant[dot]com or sent to Frederique Constant SA, 32 Chemin du Champs des Filles, CH1228 Plan-les-Ouates, Geneve, Switzerland, providing official documents proving parental or guardian status.


Frederique Constant reserves the right to modify, alter or otherwise update this Policy from time to time and you agree to be bound by such modifications, alterations or updates. If this Policy changes, the revised policy will be posted on the Website. Please check back periodically and/or before you provide any personally identifiable information.


The Privacy Policy shall be governed by and construed in accordance with Switzerland law. The Parties agree that the Courts of Geneva will have jurisdiction to settle any dispute which may arise out of, under or in connection with this Privacy Policy. April 2018