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Android App release notes
- 14/03/2022 – Android release 10.0.17
- 17/03/2022 – Android release 10.0.18
- 14/01/2022 – Android release 10.0.16
- 28/10/2021 – Android release 10.0.13
- 10/11/2021 – Android release 10.0.14
Getting started
- Where can I find my logfiles?
- I can not connect to my cloud account? / I am facing difficulties with the cloud connexion?
- How to reconnect to the Cloud?
- How can I restore my data on a new phone?
- Where is the Cloud located?
Interpreting your Data
- Where can I find my logfiles?
- Cardio Fitness Index, what is it and where it displays?
- VO2 Max – What is it and where to find it?
- My altimeter measurements seem wrong, why? (On selected models)
- My UV measurement doesn’t seem to work,what should I do? (On selected models)
iOS App release notes
Settings
- Latest available firmware version
- Where can I find my smartwatch’s firmware?
- How to change the temperature and distance unit on my smartwatch?
- Where to find my watch’s serial number?
- What are the functions displayed on the digital screen? (On selected models)
Troubleshooting
- Latest available firmware version
- Where can I find my smartwatch’s firmware?
- My watch connects to other devices but not to my smartphone, what should I do?
- I can not open the app because it crashes / Which software version do I need at least to use the app?
- I can not connect to my cloud account? / I am facing difficulties with the cloud connexion?
Video Tutorials
- AlpinerX Alive – How to use the breathing exercise function
- AlpinerX Alive – How to set-up your second time zone and check it on your watch
- AlpinerX Alive – How to set up the notifications and read your messages on your watch
- AlpinerX Alive – How to set up your sleep goal check your results and set your smart sleep
- AlpinerX Alive – How to use the heart rate monitoring