FREDERIQUE CONSTANT

LIMITED INTERNATIONAL WARRANTY

Your Frederique Constant watch is covered by the following general conditions:

How long does the International Warranty apply?

A Frederique Constant watch is warranted for a period of two years from the date of purchase.

This Limited Warranty will be honored throughout the entire international FC network, at any authorized retailer or at any authorized FC service center, regardless of the country of purchase.

What does the warranty cover?

This warranty covers issues affecting the operation of your watch resulting from manufacturing defects. Frederique Constant S.A. will replace all defective components free of charge once the technical department of Frederique Constant has been notified of the defect and confirmed it.

Each watch entering our repair workshop will undergo a visual and functional assessment by our master watchmakers, certifying the condition of the received piece.

What are the conditions of the Warranty?

The warranty only takes effect when activated through the QR code available on the Ewarranty ACTIVATION & BENEFITS card or on the certificate of authenticity signed and stamped by the authorized retailer.
Please refer to our PDF at the top of the page for the conditions applicable to the EWARRANTY.
Invoices of purchase are not valid for warranty recognition, subject to exceptions at the discretion of Frederique Constant.
The serial number located on the back of the case must remain intact, without alteration, falsification, deletion, or replacement, and must remain clearly legible.
Failure to comply with the above conditions will result in the cancellation of the warranty.

Not Covered:

The following situations are not considered manufacturing defects and, therefore, are not covered by the warranty:

• Loss and/or damage due to accidents and/or defects caused by mishandling.
• Defects caused by use contrary to the instructions provided by Frederique Constant (e.g., use of a charger with a voltage not suitable for the watch).
• Consequences of aging due to use considered normal, such as scratches on the case, wear of the strap or buckle, alteration of the color of strap materials.
• Battery life after 1 year.
• Watches handled by unauthorized persons (e.g., for battery replacement, services, or repairs) or that have been altered or modified from their original condition outside an authorized FC service center.

After sales repair

All our watches benefit from an after-sales service, whether they are under warranty or not. The conditions of the after-sales service will vary according to the product under warranty.
For more details on our AFTER SALE conditions, please refer to the PDF at the top of the page.

For more details concerning your rights and the conditions of applicability of this guarantee, download the PDF at the top of this page.